More Calls. More Jobs. Less Wasted Money.
I help service businesses get found online, look more trustworthy, and turn more local customers into real calls, estimates, appointments, and jobs.
Good Businesses Lose Customers Online Every Day
You may do excellent work. But if customers cannot find you, do not trust what they see, or are not given a clear next step, they call somebody else.
Hard to Find on Google
Your listing is missing, incomplete, outdated, or buried under competitors.
Weak Online Reputation
Too few reviews, poor ratings, or unanswered complaints make customers hesitate.
A Website That Fails to Generate Leads
It looks old, loads poorly, is hard to use, or fails to turn visitors into calls.
Advertising That Wastes Your Budget
Money disappears into radio, signs, billboards, boosted posts, or weak campaigns.
I Help Customers Find You, Trust You, and Contact You
Show Up When Local Customers Are Searching
Your Google Business Profile is the listing customers see in Maps and local search results. It displays your hours, service area, photos, reviews, phone number, website, and directions.
If it is missing or poorly managed, customers may never reach your website. They simply choose a competitor who appears first and looks more established.
- Accurate business details and service areas
- Better photos, categories, and presentation
- A clearer path to call, visit, or request service
Customers Read Reviews Before They Call
Reviews answer the questions customers are afraid to ask: Can I trust this company? Do they show up? Do they do quality work? Will they treat me fairly?
A strong review presence helps sell your service before you ever answer the phone. A weak or neglected reputation quietly sends business somewhere else.
- Create a consistent plan for collecting reviews
- Monitor what customers are saying
- Respond professionally when problems happen
64 Google Reviews
Your Website Should Help You Get Customers
A business website should quickly explain what you do, where you work, why customers should trust you, and what they should do next.
I build and improve websites that look professional on phones, answer the right questions, and guide visitors toward a call, estimate, appointment, or purchase.
- Clear services and local coverage
- Fast, mobile-friendly pages
- Strong calls to action and online booking
Reach Local Customers and Know What Happened
Radio, billboards, newspaper ads, and roadside signs can be expensive and difficult to measure. You may know people saw them, but not whether they called or became customers.
Facebook and Instagram can reach people in your service area, show them a clear offer, reconnect with interested visitors, and track real leads when the campaign is built correctly.
- Local targeting and stronger offers
- Professional ad creative and messaging
- Campaigns measured by leads, not vanity numbers
A Simple Path From Stranger to Customer
You do not need to understand marketing technology. You need each step to make the next one more likely.
They Find You
Google or a local ad puts your business in front of them.
They Trust You
Your reviews, photos, website, and message feel credible.
They Contact You
Calling, booking, or requesting an estimate feels easy.
You Win More Work
More qualified opportunities become paying customers.
From Almost Invisible to a Strong Local Presence
A Local Flooring Business Customers Can Now Find and Trust
Parsons Family Flooring began with very little online visibility, no meaningful review presence, and no active digital advertising.
We improved how the business appeared online, worked together to build a strong collection of five-star reviews, and launched Facebook advertising that consistently creates new opportunities.
- Appears prominently for important local searches
- Customers see real proof of quality before calling
- Facebook ads generate new conversations regularly
Advertising Built to Produce Leads, Not Just Attention
These are examples from real local campaigns. The private customer information and internal account details are intentionally not displayed.
Customer conversations generated through Facebook and Instagram.
Leads generated by a single high-performing local campaign.
Leads generated while maintaining a measurable cost per result.
Past campaign performance does not guarantee future results. Results depend on the offer, market, location, budget, follow-up, and other factors.
Every Lead Should Have a Clear Next Step
I can help connect ads and websites to booking, contact, and follow-up tools so every inquiry reaches the right place and receives timely follow-up.
The system can be as simple or advanced as your business actually needs.
Stronger First Impressions and Clearer Offers
You do not need a flashy website for its own sake. You need your business to look credible and make the next step obvious.
Website Redesign
Focused Landing Pages
Easy to Work With. Focused on the Business.
The technology changes. The basics do not: listen, communicate clearly, and build something useful.
You Do Not Need to Know the Exact Solution Before We Talk
Tell me what is underperforming or creating frustration. I will help identify the most practical next step.
Local visibility, accurate information, photos, and a better first impression.
Review-building plans, monitoring, and professional responses.
Modern pages that explain your service and create clearer leads.
Local campaigns designed around real offers and measurable inquiries.
Make it easier for customers to contact you and harder for leads to get lost.
Professional creative work for promotions, social media, and print.
Direct Support. Clear, Professional Guidance.
I’m Chris Cosens, a Michigan-based marketer who helps service businesses improve how they attract and convert customers online.
I believe business owners deserve clear recommendations, straightforward communication, and solutions that fit their actual needs. I identify what is holding the business back, explain the options in plain language, and focus on the improvements most likely to make a meaningful difference.
I work with Michigan businesses and local service companies anywhere in the United States.
Book a Free 30-Minute Website and Online Presence Review
We will look at what you have now, talk about what is not working, and identify the biggest opportunities to improve how customers find and choose your business.
What We Can Review
- Your Google listing and local visibility
- Your reviews and online reputation
- Your website and how it creates leads
- Your current advertising
- Where potential customers may be getting lost
- The most practical next step
You can also book to discuss a website, ad campaign, logo, flyer, online system, or almost any other marketing project.